Last Updated: January 2025
By accessing or using SalesUp ("the Service"), operated by ObisDevs ("we", "us", or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations of the Federal Republic of Nigeria. If you do not agree with any of these terms, you are prohibited from using or accessing this Service.
SalesUp is an enterprise-grade WhatsApp AI automation platform that provides:
3.1 Eligibility: You must be at least 18 years old and legally capable of entering into binding contracts under Nigerian law to use this Service.
3.2 Business Use: This Service is intended for legitimate business purposes only. You represent that you operate or represent a registered business entity in Nigeria or have lawful authority to use the Service for commercial purposes.
3.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
3.4 Accurate Information: You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy.
4.1 Permitted Use: You may use the Service only for lawful purposes and in accordance with these Terms, the Nigeria Data Protection Act 2023 (NDPA), and all applicable Nigerian laws and regulations.
4.2 Prohibited Activities: You agree NOT to:
5.1 AI Temperature Warning: The Service allows you to configure AI model temperature settings. You acknowledge and understand that:
5.2 Content Responsibility: You are fully responsible for all AI-generated content sent to your customers. We provide the technology platform but do not control or endorse the specific content generated by your configured AI assistant.
6.1 Nigeria Data Protection Act 2023: We comply with the Nigeria Data Protection Act 2023 (NDPA) and regulations issued by the Nigeria Data Protection Commission (NDPC).
6.2 Your Responsibilities as Data Controller: When using our Service, you act as a Data Controller for your customers' personal data. You must:
6.3 Our Role as Data Processor: We process your business data and customer data on your behalf as a Data Processor. We implement appropriate technical and organizational measures to ensure data security.
6.4 Data Security Measures:
6.5 GDPR Compliance: While primarily governed by NDPA, we also implement GDPR-compliant practices for international data protection standards.
7.1 Subscription Plans: Access to the Service requires a paid subscription. Current pricing is available at https://salesup.space/pricing
7.2 Payment Processing: Payments are processed securely through Paystack, a licensed payment service provider in Nigeria. We do not store your complete payment card details.
7.3 Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan.
7.4 Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date. You will receive email notifications 7 days, 3 days, and on the day of expiry.
7.5 Refund Policy: Payments are non-refundable except as required by Nigerian consumer protection laws or in cases of service failure on our part.
7.6 Price Changes: We reserve the right to modify subscription prices with 30 days' advance notice to existing subscribers.
7.7 Taxes: All prices are in Nigerian Naira (₦) and exclude applicable taxes. You are responsible for any taxes, duties, or government charges.
8.1 Our IP: The Service, including all software, algorithms, designs, trademarks, and content (excluding user-generated content), is owned by ObisDevs and protected by Nigerian and international intellectual property laws.
8.2 Your Content: You retain all rights to your business data, knowledge base content, product catalogs, and customer communications. By using the Service, you grant us a limited license to process this content solely to provide the Service.
8.3 AI-Generated Content: Content generated by AI models using your knowledge base and configurations is considered your property. However, you acknowledge that AI models may generate similar content for different users based on similar inputs.
8.4 Restrictions: You may not copy, modify, distribute, sell, or reverse engineer any part of the Service without our express written permission.
9.1 Uptime: We strive to maintain 99.5% uptime but do not guarantee uninterrupted access to the Service.
9.2 Maintenance: We may perform scheduled maintenance with advance notice or emergency maintenance without notice.
9.3 Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
9.4 Third-Party Dependencies: The Service relies on third-party services (WhatsApp, OpenAI, Pinecone, Supabase). We are not liable for disruptions caused by these third parties.
10.1 Service "As Is": The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
10.2 No Liability for AI Content: We are not liable for any damages arising from AI-generated content, including but not limited to inaccurate, offensive, or inappropriate responses sent to your customers.
10.3 Maximum Liability: Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
10.4 Exclusions: We are not liable for:
10.5 Nigerian Law: Nothing in these Terms excludes liability that cannot be excluded under Nigerian law.
You agree to indemnify, defend, and hold harmless ObisDevs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
12.1 By You: You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.
12.2 By Us: We may suspend or terminate your account immediately if you:
12.3 Effect of Termination: Upon termination, your access to the Service will cease, and we may delete your data after 30 days unless required to retain it by law.
12.4 Data Export: You may request a copy of your data within 30 days of termination by contacting support@salesup.space
13.1 Governing Law: These Terms are governed by the laws of the Federal Republic of Nigeria.
13.2 Jurisdiction: Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Nigeria.
13.3 Negotiation: Before initiating legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation for 30 days.
13.4 Arbitration: If negotiation fails, disputes may be referred to arbitration under the Arbitration and Conciliation Act of Nigeria.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid under Nigerian law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ObisDevs regarding the Service and supersede all prior agreements and understandings.
For questions about these Terms, please contact us:
By using SalesUp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.